Setup your company information, define your shift times,your schedule start date, and the total number of seats in your Call Center.
Import the data from your switch. Import from Amtelco, Telescan, Startel, Pinnacle, Szeto, OnviSource, Tascom or Asterisk.
Create a forecast for an upcoming schedule based on previousdata using either Operator Efficiency or Erlang-C.
Update your employee info (Fixed shifts, Time-off requests, Availability)
Auto-fill your schedule using templates and availability.Make any minor adjustments and your schedule is done.
Stop struggling with your employee scheduling once and for all. Our custom software specifically created for call centers is your solution to simple, proper and efficient employee scheduling.
Contact us today with any questions, or to schedule a free online demonstration. See for yourself how much easier your scheduling can be!